To whom who may concern:
We have reported by a Carousell User yesterday (10th July 2023) and another one by today (11th July 2023) that he/she received a Whatsapp message from a Carousell 在線客服 that asking for paying a HK$5000 fee to activate the [金流保障服務]. Please note that this is a scammer and they use our company office phone number and office address act as Carousell office number and address in the Whatsapp communication.
We, NetMon Information Systems Limited, don't have any relationship with this scammer and not have any relationship with Carousell 在線客服 as well. We already reported this issue to Carousell Customer Online Support as well as Hong Kong Police Force Anti-Deception Coordination Centre.
Please don't pay to the scammer and report to The Hong Kong Police Force if you have any loss on this case.
NetMon Information Systems Limited
11th July 2023
Founded in 1999, NetMon Information Systems Limited is a leading value-added distributor of the world’s leading IT products and solution of security, IT management, productivity and connectivity to Hong Kong, Macau and PRC customers.
"As Value Added Distributor, our mission is dedicated to providing wide range of networking management and security solutions for government, corporate & consumer users through our channel partners"
科研資訊系統有限公司 NETMON INFORMATION SYSTEMS LIMITED
Contact No.: +852 29130000 / +852 90300730